Contact Us
We’re here to help with all your consent-related needs, whether it’s guidance on obtaining consent, questions about consent procedures, or support with specific consent issues.
To get you the answers you need as quickly as possible, we recommend checking out a couple of resources first:
1. CFS Form Pages: Each CFS form page, accessible from the Requests for Consent page, has detailed instructions that might have the information you’re looking for.
2. How to Navigate the Portal: A step-by-step guide of how to navigate the portal and submit a request for consent.
3. FAQ Document: Our FAQ document is packed with answers to common questions and could save you a call.
By using these resources, you might find the help you need right away. If you still need assistance, we’re here to support you!

Consent Unit Hotline
Hours: Monday - Friday 8:30am - 4:30pm CST
Phone: 1 (800) 828-2179

After Hour Emergencies
Hours: Monday - Friday 4:30pm - 8:30am CST
Saturday, Sunday & Holidays - 24 hours
Phone: (866) 503-0184
Fax: (312) 328-2124